Strategic Customer Solutions Architect

Bytes Group

United Kingdom

On-site

GBP 90,000 - 120,000

Full time

14 days+

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Bytes Group in the United Kingdom is seeking a Customer Success Architect to own the customer’s technical roadmap across cloud, infrastructure, and platform services. You will steer architectural decisions as the authoritative technical voice, ensuring coherence across contracted and adjacent services.

In this role you’ll lead senior-level discussions, align delivery with business objectives, and collaborate with CSM, Support, and Pre‑Sales to maintain one roadmap and one direction for the

Qualifications

Senior technical and strategic owner of the customer’s service and technology direction.
Lead executive-level technical conversations with confidence and clarity.
Ensure alignment of delivery, architecture, and strategic objectives to a single roadmap.

Responsibilities

Own the customer’s single, authoritative technical roadmap across current and future states.
Provide strategic architectural leadership across cloud, infrastructure, security, and platform maturity.
Gatekeep initiatives to prevent fragmentation and ensure one customer, one roadmap.
Lead executive-level technical conversations with C‑suite and senior stakeholders.
Build relationships with senior customer stakeholders as trusted advisor and partner.
Monitor emerging technologies and contextualise their impact for customers.

Skills

Architectural leadership

Executive communication

Roadmap governance

Cloud & security

Stakeholder management

Job description

In this role you’ll lead senior-level discussions, align delivery with business objectives, and collaborate with CSM, Support, and Pre‑Sales to maintain one roadmap and one direction for the

Get your free, confidential resume review.

or drag and drop your file here.