Senior Customer Solutions Architect - Managed Services

Computacenter; Hatfield; Híbrido; GBP 90.000 - 130.000; Jornada completa

Descripción de la vacante

Computacenter is seeking a Senior Customer Solutions Architect for Managed Services in the UK. The role involves shaping complex campaigns, defining an integrated service-led solution, and aligning workstreams across Technology Sourcing, Professional Services, and Managed Services.

You will engage with senior stakeholders and translate customer needs into credible future service models. The position requires extensive IT experience, strong pre-sales and negotiation skills, and the ability to

Formación

• Significant IT industry experience, typically 10+ years, with strong exposure to technical solutions and Managed Services.
• Demonstrable experience shaping complex, multi-stakeholder sales opportunities in a managed service context.
• Mixed technology background with broad knowledge across Workplace, Networking, Cloud and Data Centre, Security, Applications and Data.

Responsabilidades

• Engage early in new business, renewal and complex growth opportunities before solution decisions are fixed.
• Shape campaign strategy and set the overall service-led solution direction with the opportunity owner.
• Translate customer priorities into a coherent, differentiated proposition and future service model.
• Own the strategic solution narrative and communicate value to executive and C-suite stakeholders.
• Guide customers and internal teams through complex choices with clear, outcome-focused communication.

Conocimientos

Senior-level

Pre-sales

Managed Services

C-suite engagement

Strategic storytelling

Stakeholder influence

Campaign strategy

Multi-tower service

Descripción del empleo

Computacenter is seeking a Senior Customer Solutions Architect for Managed Services in the UK. The role involves shaping complex campaigns, defining an integrated service-led solution, and aligning workstreams across Technology Sourcing, Professional Services, and Managed Services.

You will engage with senior stakeholders and translate customer needs into credible future service models. The position requires extensive IT experience, strong pre-sales and negotiation skills, and the ability to