Strategic Credit Controller: Cash Flow Champion

ADEY Limited; Edlington; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Contributory pension scheme (matched 8

Life assurance

Health & wellbeing initiatives

Staff discount on Genuit Group

Job summary

Genuit Group is seeking an experienced Credit Controller to manage a portfolio of customer accounts, chase overdue invoices, and support cash collection targets. The role requires strong communication, analytical skills, and a proactive, customer-focused approach.

You will collaborate with Finance, Sales and Transport teams to resolve queries, maintain accurate master data, and contribute to monthly reporting. A manufacturing environment background is beneficial.

Qualifications

• Previous Credit Control experience is essential.
• Experience using accounting software; IFS experience would be advantageous.
• Strong IT skills, particularly Microsoft Office packages and Excel.
• Excellent attention to detail and a diligent, methodical approach.
• The ability to work effectively to deadlines and under time pressure.
• Strong analytical and critical-thinking skills, with the confidence to make decisions using your own initiative.
• Excellent communication skills and the ability to communicate effectively at all levels.
• A proactive and inquisitive approach to investigating and resolving challenging queries.
• Persistence and determination when managing overdue accounts.
• A highly collaborative working style and the ability to thrive within a team environment.

Responsibilities

• Manage a portfolio of customer accounts, ensuring invoices are collected promptly and within agreed terms.
• Monitor and chase aged debt, taking appropriate action to minimise bad debt.
• Allocate customer payments accurately and maintain up-to-date account records.
• Work towards monthly cash collection and receivables targets.
• Register, investigate and resolve customer invoice queries in a timely and professional manner.
• Raise credit notes where appropriate or communicate credit refusals to customers.
• Arrange customer collections and liaise with the internal Transport team.
• Raise stock correction invoices and complete relevant query and re-order forms.
• Maintain team performance information, including Pivot Table reporting.
• Complete daily banking and support month-end close and reporting activities.
• Handle inbound and outbound telephone calls and respond to customer and internal emails.
• Use courier websites and relevant systems to support customer requirements.
• Issue final notices/Letters Before Action (LBA) to overdue customers in accordance with company policy.
• Maintain accurate customer master data, including resolving EDI errors.
• Process and obtain Price Credit approvals through IFS.
• Provide support during internal and external audits.
• Work collaboratively with colleagues across Finance, Sales, Transport and other departments.

Skills

Strong communication

Analytical thinking

Target driven

Education

GCSE Maths & English

Tools

IFS

Excel

Accounting software

Job description

Genuit Group is seeking an experienced Credit Controller to manage a portfolio of customer accounts, chase overdue invoices, and support cash collection targets. The role requires strong communication, analytical skills, and a proactive, customer-focused approach.

You will collaborate with Finance, Sales and Transport teams to resolve queries, maintain accurate master data, and contribute to monthly reporting. A manufacturing environment background is beneficial.