Strategic Client Relations & Growth Manager

Meridian Business Support Ltd; England; On-site; GBP 26,000 - 42,000; Full time

Job summary

Meridian Business Support Ltd is seeking a confident Account Manager/Client Relations Manager to grow existing accounts, win back lapsed customers and identify new sales opportunities. You will nurture relationships, develop accounts and take ownership of your sales performance.

With warm and lapsed contacts, you will expand revenue and drive profit margins while coordinating regular account reviews and proactive outbound activity.

Qualifications

• Proven experience in sales, account management or customer relationship management.
• Excellent communication and relationship-building skills.
• Confidence making outbound calls and following up on opportunities.
• Proactive upselling and cross-selling within existing accounts.
• Strong IT skills including Office, Excel, Outlook and Teams.
• Organisational and planning abilities with time management.
• Positive, enthusiastic attitude with results focus.
• Ability to work independently while contributing to a team.

Responsibilities

• Contacting warm, lapsed clients to re-establish relationships and generate sales opportunities.
• Building and maintaining strong relationships with existing customers.
• Upselling products, introducing new product lines and identifying opportunities to increase account spend.
• Following up on quotations and converting opportunities into sales.
• Managing customer enquiries, emails and CRM records.
• Making proactive outbound calls and planning daily sales activity.
• Monitoring account performance and identifying opportunities for growth.
• Arranging regular customer visits and quarterly account review meetings.
• Preparing quotations and negotiating pricing, with the opportunity to make decisions on margins in line with company targets.
• Delivering against sales targets for revenue, margin and account growth.

Skills

Sales experience

Account management

Relationship management

Outbound calling

Communication skills

IT skills

Organisational skills

Team player

Job description

Meridian Business Support Ltd is seeking a confident Account Manager/Client Relations Manager to grow existing accounts, win back lapsed customers and identify new sales opportunities. You will nurture relationships, develop accounts and take ownership of your sales performance.

With warm and lapsed contacts, you will expand revenue and drive profit margins while coordinating regular account reviews and proactive outbound activity.