Strategic Client Partner

Tecknuovo Limited; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Job summary

Tecknuovo Limited in London is seeking a Client Partner to manage and grow customer relationships, identify commercial opportunities and ensure value through our technology consulting services. You will work within our Engagement Hub, supporting live engagements, maintaining visibility of active SOWs and expanding services to drive revenue growth.

You will collaborate with customers and Delivery teams to understand evolving requirements, translate needs into clearly scoped services and guide

Qualifications

• Experience in technology consulting or professional services
• Strong ability to build trusted relationships with senior stakeholders
• Demonstrated ability to manage multiple engagements and opportunities

Responsibilities

• Manage customer relationships: Build and maintain strong relationships with customer stakeholders, developing an understanding of their business priorities, technology challenges and evolving requirements.
• Support live customer engagements: Maintain commercial visibility of active SOWs, working closely with Delivery teams to understand upcoming milestones, changing requirements and opportunities for continued engagement.
• Identify growth opportunities: Proactively identify opportunities to extend existing engagements, introduce additional services and generate new demand within customer accounts.
• Drive commercial activity: Take ownership of progressing commercial opportunities, contributing to revenue targets through customer engagement, new business development and the expansion of existing services.
• Develop and manage SOWs: Work with customers and internal teams to scope requirements, shape service proposals and develop SOWs that clearly define the services, outcomes and commercial arrangements.
• Support renewals and extensions: Work collaboratively with customers and Delivery teams to anticipate upcoming SOW end dates, understand future requirements and progress extensions or new engagements.
• Collaborate with Delivery: Maintain close working relationships with Delivery teams to ensure commercial commitments are understood, customer expectations are aligned and opportunities are effectively transitioned into delivery.
• Build new customer opportunities: Develop relationships with prospective customers and partners, using your network and understanding of Tecknuovo's services to identify and progress new business opportunities.
• Maintain commercial visibility: Keep account plans and commercial opportunities up to date, providing clear visibility of customer activity, upcoming requirements and potential revenue opportunities
• Contribute to customer success: Work with colleagues to capture successful customer outcomes, support the development of case studies and demonstrate the value of Tecknuovo's services.
• Support the wider team: Share knowledge, collaborate across Hubs and provide guidance to colleagues, contributing to a connected and commercially focused approach to customer engagement.

Job description

Tecknuovo Limited in London is seeking a Client Partner to manage and grow customer relationships, identify commercial opportunities and ensure value through our technology consulting services. You will work within our Engagement Hub, supporting live engagements, maintaining visibility of active SOWs and expanding services to drive revenue growth.

You will collaborate with customers and Delivery teams to understand evolving requirements, translate needs into clearly scoped services and guide