Strategic Client Growth & Engagement Manager

BabelQuest; Abingdon; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Flexible working hours

£650 annual mental wellbeing budget

Half a day each week for personal skill development

Job summary

A dynamic consultancy agency in the UK seeks a Client Engagement Manager to maintain and expand client relationships. The successful candidate will drive growth opportunities and ensure client success through strategic engagement. They will monitor client health metrics and manage multiple accounts while using tools like HubSpot. The position offers flexibility in work hours, focusing on personal and professional growth.

Qualifications

• Experience in account or client management, ideally in an agency or consultancy environment.
• Ability to monitor client health signals and act on them.
• Highly organised, solutions-focused, and capable of managing multiple accounts.

Responsibilities

• Maintain and expand the portfolio of clients and manage engagement beyond existing projects.
• Identify and surface upsell and cross-sell opportunities.
• Drive product adoption and usage for non-active clients.

Skills

Strategic relationship building

Client engagement management

Data-savvy

Organisational skills

Tools

HubSpot

Project management systems

Job description

A dynamic consultancy agency in the UK seeks a Client Engagement Manager to maintain and expand client relationships. The successful candidate will drive growth opportunities and ensure client success through strategic engagement. They will monitor client health metrics and manage multiple accounts while using tools like HubSpot. The position offers flexibility in work hours, focusing on personal and professional growth.