Strategic Client Experience Director

Hearts & Science; Greater London; On-site; GBP 55,000 - 90,000; Full time

Job summary

Hearts & Science in the United Kingdom is seeking an Account Director to drive day-to-day client service and strategic communications planning for four growing clients, including Goldman Sachs and Go.Compare. You will foster strong client relationships, lead planning work and coordinate across agency functions to deliver seamless campaigns.

The role requires excellent relationship-building, creative problem-solving and the ability to collaborate with strategy, investment, analytics and finance

Qualifications

• Experience delivering day-to-day client service and communications planning.
• Proven ability to build and maintain key client relationships.
• Capability to lead planning work and strategic problem solving with cross-functional teams.

Responsibilities

• Deliver excellent day-to-day client service and communications planning across multiple clients.
• Lead planning work and strategic problem solving with strategy partners.
• Manage relationships between clients and agency teams from planning to invoicing.

Skills

Client relationship management

Strategic planning

Team leadership

Communication skills

Job description

Hearts & Science in the United Kingdom is seeking an Account Director to drive day-to-day client service and strategic communications planning for four growing clients, including Goldman Sachs and Go.Compare. You will foster strong client relationships, lead planning work and coordinate across agency functions to deliver seamless campaigns.

The role requires excellent relationship-building, creative problem-solving and the ability to collaborate with strategy, investment, analytics and finance