Client Experience Director, Growth & Strategy

Interpublic Group; Greater London; Híbrido; GBP 90 000 - 130 000; Tempo integral

Resumo da oferta

Hearts & Science in London is seeking a Client Experience Account Director to oversee day-to-day client service and communications planning for four growing clients, including Goldman Sachs and Go.Compare. The role requires strong relationship building and leadership across planning and delivery teams.

You will lead planning work, drive strategic problem solving with partners, and nurture relationships across the agency from planning to finance, ensuring a seamless client experience.

Qualificações

• Strong relationship builder with clients and agency teams and ownership of key client relationships.
• Leadership of planning work and strategic problem solving with strategy partners.
• Experience delivering excellent day-to-day client service and communications planning.

Responsabilidades

• Deliver excellent day-to-day client service and communications planning across four clients.
• Lead planning work and strategic problem solving with strategy partners.
• Manage client relationships and oversee end-to-end agency processes from planning to invoicing.

Conhecimentos

Client relations

Strategic planning

Leadership

Media planning

Communication

Descrição da oferta de emprego

Hearts & Science in London is seeking a Client Experience Account Director to oversee day-to-day client service and communications planning for four growing clients, including Goldman Sachs and Go.Compare. The role requires strong relationship building and leadership across planning and delivery teams.

You will lead planning work, drive strategic problem solving with partners, and nurture relationships across the agency from planning to finance, ensuring a seamless client experience.