Client Experience Director — Growth & Strategy

HEASCIUK Hearts & Science; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Hearts & Science, part of Omnicom Media Group, is seeking an Account Director to deliver outstanding day-to-day client service and robust communications planning across four growing clients, including Goldman Sachs and Go.Compare. You will lead planning work, drive strategic problem solving with our strategy partners, and ensure seamless experiences from planning to invoicing.

The role requires strong relationship building with clients and agency teams and collaboration across investment,

Qualifications

• Experience delivering day-to-day client service.
• Strong relationship builder with client and agency teams.
• Experience with media planning and communications.

Responsibilities

• Deliver day-to-day client service and communications planning.
• Lead planning work and strategic problem solving with strategy partners.
• Build and maintain key client relationships.
• Collaborate with teams across investment, analytics and finance.

Skills

Client relationship management

Strategic problem solving

Job description

Hearts & Science, part of Omnicom Media Group, is seeking an Account Director to deliver outstanding day-to-day client service and robust communications planning across four growing clients, including Goldman Sachs and Go.Compare. You will lead planning work, drive strategic problem solving with our strategy partners, and ensure seamless experiences from planning to invoicing.

The role requires strong relationship building with clients and agency teams and collaboration across investment,