Strategic Client Account Leader - Multi-Site FM

VMA Group; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Highly flexible working options

Wide range of other benefits

Job summary

A growing facilities management company in Greater London is seeking an experienced Client Account Director to lead a high-profile, multi-site client account. Responsibilities include overseeing service delivery, managing financial performance, and maintaining strong relationships with client stakeholders. Ideal candidates will have a strong background in facilities management or service-led environments, with excellent skills in commercial judgement and relationship building. This role offers a hybrid working model with comprehensive benefits.

Qualifications

• Experience in leading complex client accounts in facilities management or similar.
• Proven ability to manage budgets and discuss performance with clients.
• Strong skills in building relationships across organizations.

Responsibilities

• Lead a major client account, ensuring service delivery and performance.
• Build and maintain trusted relationships with stakeholders.
• Own the account's financial performance and oversee budgets.

Skills

Client-facing account leadership

Commercial judgement

Building trusted relationships

Leading through others

Sound judgement under pressure

Collaborative and values-led

Job description

A growing facilities management company in Greater London is seeking an experienced Client Account Director to lead a high-profile, multi-site client account. Responsibilities include overseeing service delivery, managing financial performance, and maintaining strong relationships with client stakeholders. Ideal candidates will have a strong background in facilities management or service-led environments, with excellent skills in commercial judgement and relationship building. This role offers a hybrid working model with comprehensive benefits.