Strategic Change & Readiness Analyst

Portsmouth Water; Havant; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays included

Generous pension scheme (up to 15%)

Non-contractual bonus up to 6%

Life assurance 4x salary

Employee wellbeing & mental health支持

HealthHero app access

Discounts at retailers

EV Scheme after 1 year

Cycle to Work Scheme

Job summary

Portsmouth Water is seeking a Business Change Analyst to support a 12 month FTC, helping to land organisational transformation across the company. You will develop change impact assessments, guide readiness, and support teams as new systems and processes are introduced.

You’ll collaborate with stakeholders and Product Owners to map current and future processes, create user stories and acceptance criteria, run workshops, and guide adoption through post-implementation reviews.

Qualifications

• Strong facilitation skills able to run workshops with diverse stakeholders.
• Excellent communication and documentation abilities.
• Adaptability: Being flexible and open to change.
• Ability to convert stakeholder needs into clear change management plans.
• Thoughtful thinking: Analysing situations to identify impacts and training in order to make informed decisions.
• Ability to work independently, manage multiple priorities, and support steady progress.
• Strong attention to detail with ability to see the bigger picture.
• Proven experience in Business Change processes and training, with a track record of successful process delivery.
• Proven ability to lead stakeholder requirement gathering sessions.
• Proficient in presentation and facilitation, with the ability to convey complex information clearly and effectively.
• Ability to develop “as is” and “to be” business process maps

Responsibilities

• Conduct interviews and workshops with stakeholders to gather and analyse information on future processes and identify potential impacts/training needs
• Assess change impacts (on people, structures, processes and systems) and readiness, identifying risks, dependencies, and required interventions
• Develop detailed and supportive change impact assessments working in collaboration with leaders across the organisation
• Collaborate with cross-functional teams to develop effective readiness plans
• Work with the Training Lead to support creation of practical tools, interventions, and learning moments that help people adapt to (and embrace) change, with the aim of strengthening change capability
• Hold regular readiness planning review sessions with impacted business owners
• Provide guidance and support to project teams and stakeholders throughout the change process and training
• Participate in post-implementation reviews and identify areas for improvement
• Organise and facilitate stakeholder workshops, interviews, and requirement-gathering sessions
• Document business, functional and non-functional requirements
• Create user stories, acceptance criteria, and work tickets for delivery teams

Skills

Facilitation

Communication

Adaptability

Stakeholder mgmt

Requirements gathering

Process mapping

Training support

Attention to detail

Change delivery

Cross-functional collaboration

Job description

Portsmouth Water is seeking a Business Change Analyst to support a 12 month FTC, helping to land organisational transformation across the company. You will develop change impact assessments, guide readiness, and support teams as new systems and processes are introduced.

You’ll collaborate with stakeholders and Product Owners to map current and future processes, create user stories and acceptance criteria, run workshops, and guide adoption through post-implementation reviews.