Strategic Change Delivery Lead

Sky; Hounslow; Hybride; GBP 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Free SkyTV package

Pension with up to 9% employer贡献

Private healthcare with mental health

Aviva Digital GP and dental insurance

Discounts on Sky products

Sharesave and Tech schemes

Sky VIP rewards

Résumé du poste

Sky is seeking a Senior Business Change Manager to lead complex, cross-functional change from discovery through to delivery and operational readiness. You’ll work with Technology, Product and Customer Operations to turn strategy into practical delivery plans and ensure changes land safely for customers and colleagues.

You’ll shape plans, manage risks and dependencies, build strong stakeholder relationships and guide teams to deliver high-quality outcomes in a fast-paced environment.

Qualifications

• Proven experience delivering complex, cross-functional projects or programmes in fast-paced environments.
• Excellent end-to-end project delivery capability across scoping, mobilisation, planning, governance, RAID and handover.
• Ability to bring structure and clarity where there is ambiguity or competing priorities.
• Strong stakeholder management with confidence to communicate to director-level audiences.
• Experience working with Technology, Product and Customer Operations to land change in customer-facing settings.

Responsabilités

• Own end-to-end delivery of change into Sky’s customer operations, from shaping scope to readiness and rollout.
• Lead cross-functional programme activity across technology, product, commercial and operational teams.
• Create and maintain the right delivery rhythm including planning, governance, RAID, dependencies and rollout planning.
• Build trusted stakeholder relationships and influence priorities to resolve delivery challenges.
• Translate complex delivery information into clear updates and decisions for stakeholders.

Connaissances

Cross-functional delivery

Stakeholder management

Hybrid delivery approaches

Delivery leadership

Risk & dependency management

Executive communication

Description du poste

Sky is seeking a Senior Business Change Manager to lead complex, cross-functional change from discovery through to delivery and operational readiness. You’ll work with Technology, Product and Customer Operations to turn strategy into practical delivery plans and ensure changes land safely for customers and colleagues.

You’ll shape plans, manage risks and dependencies, build strong stakeholder relationships and guide teams to deliver high-quality outcomes in a fast-paced environment.