Strategic Change Leader - People & Adoption

NATS; Whiteley; Hybrid; GBP 65,000 - 100,000; Full time

Job summary

NATS is seeking a Strategic Change Manager to lead change management across complex programmes, guiding people readiness, transition and adoption for impacted areas. The role provides subject-matter expertise to change leaders, advising on managing the people side of change, minimising resistance and mitigating adoption risks.

The incumbent will apply NATS’s change approach, monitor progress, and report outcomes to stakeholders, ensuring alignment with benefits realisation and project plans.

Qualifications

• Extensive experience as a Business Change Manager or similar role.
• Proficient in change management methodologies, tools and techniques.
• Certification in Change Management (APMG, PCI or Prosci).
• Strong understanding of project and programme management.
• Excellent stakeholder management and communication skills.
• Emotional intelligence and coaching capabilities.

Responsibilities

• Diagnose change needs with stakeholders and assess complexity and scope.
• Define change management plans, resources and delivery alignment.
• Engage stakeholders and build commitment through engagement plans.
• Develop change narratives and communications to reduce resistance.
• Identify change impacts and mitigate risks with technical and business teams.
• Prepare employees for change through training and readiness activities.
• Identify and mitigate people risks; report to project leadership.
• Support capability development and post-implementation reviews.
• Provide functional leadership support or deputise for Senior Strategic Change Manager.

Skills

Change management

Stakeholder management

Communication

Analytical thinking

Facilitation

Leadership

Coaching

Education

Change management certification

Job description

NATS is seeking a Strategic Change Manager to lead change management across complex programmes, guiding people readiness, transition and adoption for impacted areas. The role provides subject-matter expertise to change leaders, advising on managing the people side of change, minimising resistance and mitigating adoption risks.

The incumbent will apply NATS’s change approach, monitor progress, and report outcomes to stakeholders, ensuring alignment with benefits realisation and project plans.