Strategic Change & Business Analysis Lead

Notting Hill Genesis Group; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Enhanced parental pay

Employee assistance

Health cash plan

Staff discounts

Cycle to work

Life Assurance

Job summary

Notting Hill Genesis Group is seeking an experienced Business Analyst & Change Adoption Manager to lead delivery and adoption across our Strategic Planning & Transformation team. The role combines hands-on delivery with team leadership to strengthen our analysis and change capability and ensure measurable benefits for residents and colleagues.

You will design structured approaches for analysis and change, coach teams, and partner with PMO and NHG Digital to embed change in programmes while

Qualifications

• Proven experience delivering change, adoption, or training initiatives within a large organisation.
• Strong understanding of change management frameworks (e.g. ADKAR) alongside experience as a Business Analyst with strong skills in requirements gathering, process improvement, and testing.
• Experience coaching, mentoring, or line‑managing change teams.
• Skilled at building strong stakeholder and partner relationships, with the ability to influence and negotiate effectively.
• Excellent analytical, organisational, and communication skills with the ability to present complex information clearly.
• Proficiency in Microsoft Office; familiarity with eLearning or training tools is desirable.

Responsibilities

• Lead BA and Change teams to deliver change initiatives.
• Design and implement structured approaches for Business Analysis and change adoption including materials and resources to build capability, aligned with organisational goals embedding continuous improvement.
• Collaborate with PMO, NHG Digital and business colleagues to embed change management in delivery.
• Oversee development and delivery of training, communications, and adoption interventions and use data/feedback to measure effectiveness.

Skills

Change management

Business Analysis

Requirements gathering

Stakeholder management

Testing & adoption

Communication skills

Team leadership

Education

BA/Change qualification (desirable)

Tools

Microsoft Office

ADKAR framework

Process mapping

User stories

Acceptance criteria

eLearning tools

Job description

Notting Hill Genesis Group is seeking an experienced Business Analyst & Change Adoption Manager to lead delivery and adoption across our Strategic Planning & Transformation team. The role combines hands-on delivery with team leadership to strengthen our analysis and change capability and ensure measurable benefits for residents and colleagues.

You will design structured approaches for analysis and change, coach teams, and partner with PMO and NHG Digital to embed change in programmes while