Strategic Change Delivery Analyst

Markel Service; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Strong benefits package

Job summary

Markel Group, based in London, seeks a Business Analyst to join the Change Delivery team. You will define business needs, translate requirements and support strategic initiatives across the organisation.

You'll work with stakeholders and IT to deliver solutions, manage risks, and contribute to a growing, collaborative culture. This role offers broad exposure and development opportunities.

Qualifications

• Excellent interpersonal skills, both written and verbal, with senior stakeholders across domains.
• Strong data skills including SQL and Power BI; understand data flows between business domains.
• Proven ability to gather requirements through workshops, interviews, or questionnaires.
• Commercial experience applying BA methods to complex business problems.
• Experience integrating different systems and understanding underlying data.
• Knowledge of Lean/Six Sigma is a plus.

Responsibilities

• Analyze strategic initiatives and guide partners toward accepting change.
• Recommend and support implementation of business and technical solutions aligned with project goals.
• Develop market understanding of International operations and commercial pressures.
• Investigate and define business solutions to support initiatives.
• Collaborate with business and IT to define requirements for processes, systems and reports.
• Help define business cases and requirements for new solutions.
• Coordinate deliverables and actions to support solution delivery.
• Identify risks and propose mitigations and test/training plans.

Skills

Interpersonal skills

Data analysis

Requirements gathering

Lean / Six Sigma

Insurance knowledge (London Market)

AI tools (Co-pilot/Claude)

Tools

SQL

Power BI

Job description

Markel Group, based in London, seeks a Business Analyst to join the Change Delivery team. You will define business needs, translate requirements and support strategic initiatives across the organisation.

You'll work with stakeholders and IT to deliver solutions, manage risks, and contribute to a growing, collaborative culture. This role offers broad exposure and development opportunities.