Strategic Business Support Manager | NHS Data & Ops

Berkshire Healthcare NHS Foundation Trust; Slough; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Flexible working options

27 days’ annual leave

Generous NHS pension

Learning and career development

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking a dynamic Business Support Manager to join the Slough Community Mental Health Service. The role is full-time, on site in Slough, offering a clear path to support quality and performance targets within the division.

You will manage diaries for the senior team, supervise junior staff, and coordinate with multiple departments and partner agencies. The role requires organisational excellence and travel between locations as needed.

Qualifications

• Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent).
• Excellent knowledge and experience of using IT packages (MS Office) and other electronic systems (RiO, ESR, Dragon Software).
• Experience coordinating administrative processes in a busy office/care environment and supervising junior staff.
• Experience of managing data for performance and reporting purposes.
• Ability to produce professional documentation (minutes, agendas).
• Ability and willingness to travel independently between locations.

Responsibilities

• Assist the Service Manager with service reviews and initiatives to support the Division's quality and performance targets.
• Diary management for the senior management team.
• Communicate and liaise across departments and partner agencies, including the public and service users.
• Supervise junior administrative, reception and secretarial staff on a day‑to‑day basis; assist with recruitment, sickness, annual leave and task allocation.
• Plan and prioritise own workload and assist in planning the work of junior colleagues.

Skills

Organisational skills

Prioritisation

Stakeholder communication

Team supervision

Workload planning

Education

NVQ 4 in Business & Administration

Tools

MS Office

RiO

ESR

Dragon Software

Job description

Berkshire Healthcare NHS Foundation Trust is seeking a dynamic Business Support Manager to join the Slough Community Mental Health Service. The role is full-time, on site in Slough, offering a clear path to support quality and performance targets within the division.

You will manage diaries for the senior team, supervise junior staff, and coordinate with multiple departments and partner agencies. The role requires organisational excellence and travel between locations as needed.