Strategic Business Manager & Operations Lead

Ministry of Justice; Newport; On-site; GBP 42,000 - 56,000; Full time

Job summary

Ministry of Justice is seeking a Business Manager to provide strategic support to senior leaders across multiple functional areas. The role interfaces with internal teams and external stakeholders to drive effective service delivery and compliance with Civil Service policies.

You will supervise diary management, workforce planning, and budget monitoring while promoting efficiency and risk management. The post involves leading pilot initiatives, managing facilities, and ensuring health, safety

Qualifications

• Demonstrate experience of managing workload of senior level executives and extensive stakeholder engagement.
• Demonstrate experience in using Microsoft Office programmes to present information and data and reviewing outputs for quality.
• NVQ Level 4 in Business Administration or equivalent in a relevant subject (or appropriate practical experience) Sufficient ability in Microsoft Word, Excel, Outlook, and PowerPoint

Responsibilities

• Directly line manage, and provide secondary line management, for staff to support good practice and personal development through effective supervision, coaching and facilitation of progression processes.
• Monitor and deliver procedures relating to human resources, equalities and inclusion, staff performance management, and learning and development.
• Oversee and maintain robust administrative processes to gather, monitor and synthesise business performance data to support staff development and service improvement, and support preparation for audits and inspections.
• Maintain knowledge of, and assist with the review and improvement, of a range of organisational policies and local procedures, providing advice, guidance, and support to staff.
• Adhere to financial compliance policies with financial responsibilities to include monitoring the function's budgets, supporting financial planning activities, coordinating resource procurement, and authorization of some expenditures.
• Complete the workforce planning tool and provide accurate information to support decision-making by senior leaders with regards to resource and workforce management, and involvement with regional recruitment activities.
• Build effective relationships with teams across the business, external stakeholders and partner agencies as a Probation Service Representative, including planning and coordinating engagement events as required.
• Manage facilities portfolio for designated area, complete all required health and safety risk assessments, and maintain appropriate systems for reporting and escalating issues, ensuring compliance with health, safety and fire policies and regulations, and security requirements.
• Respond to changing business needs, queries and requests, completing ad-hoc tasks as appropriate to meet deadlines and support service delivery.
• Lead the development of pilot initiatives, undertake specific tasks, and hold specific areas of responsibility as determined by the Head of Operational Function, supporting the senior leadership team with emerging business issues.

Skills

Leadership

Stakeholder engagement

MS Office proficiency

Education

NVQ Level 4 in Business Administration or equivalent

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Ministry of Justice is seeking a Business Manager to provide strategic support to senior leaders across multiple functional areas. The role interfaces with internal teams and external stakeholders to drive effective service delivery and compliance with Civil Service policies.

You will supervise diary management, workforce planning, and budget monitoring while promoting efficiency and risk management. The post involves leading pilot initiatives, managing facilities, and ensuring health, safety