Strategic Broker Relations Lead

iwoca; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Flexible working hours

Medical insurance

Dental plan or health cash plan

Private GP service

25 days’ holiday plus birthday day off

Sabbatical after four years

Pension contributions 3%

Employee equity incentive scheme

Parental leave and nursery benefit

Cycle to work scheme

Company retreats

Learning budget and access to Treehaus

Job summary

iwoca is seeking a Broker Relationship Executive to manage day-to-day interactions with the UK broker network, focusing on long-tail accounts while driving market expansion. You will train and support brokers, manage deal submissions, and collaborate closely with credit assessment, operations and product teams to move applications forward.

The role demands strong communication, a proactive approach, and willingness to travel for partner meetings and industry events, with a salary range of

Qualifications

• A minimum of 2 years client management experience.
• Excellent written and verbal communication skills with a professional phone manner; confident delivering presentations.
• Commercial curiosity with genuine interest in financial products and broker dynamics.
• Strong organisational skills and a proactive, high‑volume workload mindset.
• People‑focused mindset; collaborative team player.
• Proficiency using CRM tools to track broker engagement and pipeline data.
• Willingness to travel by car or train for meetings and events.

Responsibilities

• Proactively build iwoca’s presence across the UK by acquiring, engaging, and activating broker relationships across all communication channels.
• Champion broker needs internally by collaborating with credit assessment, operations, and product teams to progress applications and resolve queries.
• Deliver a seamless on-boarding experience for new brokers, guiding them step-by-step through initial deal submissions.
• Serve as the dedicated first point of contact for long-tail broker accounts outside of standard panels to support ongoing daily requests.
• Monitor activity metrics and pipeline data to spot engagement trends, identify high-potential partners, and support at‑risk relationships.
• Conduct training sessions to keep partners up to date on iwoca policies and represent the business at regional events.

Skills

Client management

Communication skills

Relationship building

CRM tools

Organisation

Presentation skills

Commercial curiosity

Travel willingness

Tools

CRM tools

Job description

iwoca is seeking a Broker Relationship Executive to manage day-to-day interactions with the UK broker network, focusing on long-tail accounts while driving market expansion. You will train and support brokers, manage deal submissions, and collaborate closely with credit assessment, operations and product teams to move applications forward.

The role demands strong communication, a proactive approach, and willingness to travel for partner meetings and industry events, with a salary range of