Broker Relationship Manager

iwoca; Greater London; Vor Ort; GBP 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Medical insurance from Vitality

Dental or health cash plan

Private GP service

25 days’ holiday + birthday day

Extra five days leave buy/sell

Sabbatical after four years

Employee equity incentive scheme

Pension contributions 3%

Parental leave & nursery scheme

Electric car & cycle to work

Two company retreats per year

Learning budget & Treehouse access

Zusammenfassung

iwoca is seeking a Broker Relationship Manager in the UK to own a high-value broker portfolio. You will run strategic reviews, deliver regional events, and convert active pipelines while feeding market intelligence back to product teams. The role offers commercial autonomy to scale partnerships and impact revenue.

You will engage brokers face-to-face, via phone and online channels, and collaborate with credit, operations and product teams to unblock applications.

Qualifikationen

• Exceptional written and verbal communication, with confidence to lead meetings and reviews.
• Solid understanding of financial product structures (loans, pricing, interest rates).
• Proven track record managing a high-volume broker portfolio and exceeding targets.
• Strong self-organisation, accountability and the ability to work autonomously.
• People-focused approach with collaborative teamwork and relationship-building.
• Proficient in data tools and CRM dashboards to monitor pipeline and drive discussions.
• Willingness to travel across the UK for regional meetings and events.

Aufgaben

• Build and scale iwoca’s presence across the UK by engaging broker partners.
• Drive conversions by managing application pipelines through all funnel stages.
• Deliver regional events, webinars and training to educate brokers on products.
• Analyse broker activity with dashboards to identify growth opportunities.
• Collaborate with credit, operations and product teams to resolve complex queries.
• Gather market feedback to inform product decisions and strategy.

Kenntnisse

Communication

Commercial mindset

Portfolio management

Sales & partnerships

Data tools & CRM

Tools

CRM dashboards

CRM systems

Jobbeschreibung

The company

Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.

That’s why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it’s needed.

We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.

We’re looking for a Broker Relationship Manager

As a key driver of iwoca’s commercial growth, you will take ownership of a high-value broker portfolio across the UK. From running strategic performance reviews and delivering regional events to converting active pipelines and feeding market intelligence back to our product teams, you will be given the commercial autonomy to scale key partnerships and directly impact our bottom line.

The role

In this role, you will operate with independence to maximise panel performance, combining face-to-face partner engagement with data-driven pipeline tracking to ensure iwoca remains the lender of choice.

Responsibilities

• Build and scale iwoca’s presence across the UK through proactive phone, face-to-face, LinkedIn, and email engagement to acquire and activate broker partners.

• Drive conversions and maximise target contributions by managing application pipelines through every stage of the funnel and presenting competitive offers.

• Deliver regional events, webinars, and training sessions to educate brokers on iwoca's systems, policies, and financial product structures.

• Analyse broker and panel activity using performance dashboards to lead structured business reviews and identify commercial growth opportunities.

• Collaborate with credit assessment, operations, and product teams to resolve complex broker queries and unblock stuck applications.

• Gather competitor intelligence and market feedback during partner discussions to share actionable insights with the business and help shape our product offering.

Requirements

At iwoca we look for people who are smart, humble, motivated, and always striving to improve. To succeed as a Broker Relationship Manager, you’ll also bring:

• Exceptional written and verbal communication skills, with the confidence to lead face-to-face meetings, host webinars, and conduct structured performance reviews with external partners.

• Solid understanding of financial product structures (including loan terms, pricing, and interest rates) to effectively handle complex broker queries and position our offering.

• Strong commercial mindset with a track record of managing a high-volume portfolio, prioritising accounts based on commercial opportunity, and consistently striving to exceed targets.

• High degree of self-organisation and accountability, with a proven ability to manage your diary, navigate new responsibilities autonomously, and deliver high-standard work.

• A natural, people-focused approach that combines individual drive with collaborative teamwork and a passion for building lasting relationships.

• Proficiency in using data tools and CRM dashboards to monitor pipeline activity, track engagement signals, and drive informed business conversations.

• Flexibility to travel across the UK via car or train for regional meetings and events, including occasional overnight stays.

The culture

At iwoca, we prioritise a culture of learning, growth, and support, and invest in the development of our team members. We value thought and skill diversity, and encourage people to explore new areas of interest, adopt better tools – including AI – and apply sound judgement so our products and decisions improve over time.

The offices

We put a lot of effort into making iwoca a great place to work:

• Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks.

• Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions.

The benefits

• Flexible working hours.

• Medical insurance from Vitality, including discounted gym membership.

• A choice between a dedicated dental plan or a health cash plan that reimburses everyday medical expenses.

• A private GP service (separate from Vitality) for you, your partner, and your dependents.

• 25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.

• A one-month, fully paid sabbatical after four years.

• Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.

• 3% Pension contributions on total earnings.

• An employee equity incentive scheme.

• Generous parental leave and a nursery tax benefit scheme to help you save money.

• Electric car scheme and cycle to work scheme.

• Two company retreats a year: we’ve been to France, Italy, Spain, and further afield.

And to make sure we all keep learning, we offer:

• A learning and development budget for everyone.

• Company-wide talks with internal and external speakers.

• Access to learning platforms like Treehouse.

Useful links:

• iwoca benefits & policies

• Interview welcome pack