Strategic Branch Leader - Growth & Service

Rexel Scotland & NI; Gloucester; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Company Car Scheme

Performance-based bonus

33 days annual leave (including bank &

Buy/sell holiday and enhanced parental

Learning opportunities

Health & wellbeing programs

Pension & life assurance

Staff discounts

Job summary

Rexel Gloucester is seeking a Branch Manager to lead the team, drive growth, and deliver outstanding customer service across our local operations.

You will shape strategic plans, monitor performance, manage client accounts, and ensure seamless service delivery while upholding safety standards.

This role offers the chance to influence branch performance, collaborate with suppliers, and develop colleagues in a fast-paced, supportive environment.

Qualifications

• COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives
• TAKES ACCOUNTABILTY: Takes action, addresses obstacles to get work done and meets commitments
• CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions
• DEVELOP OTHERS: developing people to meet both their career goals & the organisations goals
• FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions

Responsibilities

• Strategic planning: develop and implement a strategic and tactical plan to drive profitable performance and achieve growth targets
• Customer management: execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation
• Service excellence: ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences
• Performance monitoring: monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations
• Collaboration: work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business
• Data utilisation: use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management
• Team leadership: lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment
• Supplier engagement: collaborate with key suppliers to drive joint customer activities and strengthen partnerships

Job description

Rexel Gloucester is seeking a Branch Manager to lead the team, drive growth, and deliver outstanding customer service across our local operations.

You will shape strategic plans, monitor performance, manage client accounts, and ensure seamless service delivery while upholding safety standards.

This role offers the chance to influence branch performance, collaborate with suppliers, and develop colleagues in a fast-paced, supportive environment.