Strategic B2B Key Account Manager – Flooring

Tapi Carpets & Floors; Greater London; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Colleague discount

Salary sacrifice pension

Perks platform

Employee Assistance Programme

Birthday day off

Cycle to work

Enhanced family leave

Life Assurance

Job summary

Tapi Carpets & Floors, a leading flooring retailer, is seeking a Key Account Manager to manage a portfolio of B2B accounts and drive growth across social housing, housing, and insurers. The role is hybrid with London-based flexibility and UK travel.

You will build trusted relationships, forecast performance, and protect margins while coordinating with the B2B team to deliver exceptional service and outcomes for partners.

Qualifications

• Proven track record in key account management within a B2B environment.
• Experience in flooring, construction, housing, insurance supply chain or property services is preferred.
• Always aiming to exceed targets and grow share of wallet.
• Comfortable discussing forecasts, margins and SLAs.

Responsibilities

• Own a portfolio of key B2B accounts across social housing, insurance, housebuilding and build-to-rent.
• Build strong relationships from operational contacts to senior decision-makers.
• Grow share of wallet with more properties, regions, products and supply & fit.
• Ensure Tapi is considered for all flooring needs within partners’ businesses.
• Create and own account plans, forecasts and pipeline; run regular reviews.

Skills

Key account management

B2B sales

Relationship building

Forecasting

CRM

Tools

CRM software

Reporting tools

Job description

Tapi Carpets & Floors, a leading flooring retailer, is seeking a Key Account Manager to manage a portfolio of B2B accounts and drive growth across social housing, housing, and insurers. The role is hybrid with London-based flexibility and UK travel.

You will build trusted relationships, forecast performance, and protect margins while coordinating with the B2B team to deliver exceptional service and outcomes for partners.