Strategic B2B Key Account Manager - Flooring Solutions

Tapi Carpets & Floors Limited; Greater London; Ibrido; GBP 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Colleague discount

Pension

Perks platform

Employee Assistance Programme

Birthday off

Cycle to work

Enhanced family leave

Life Assurance

Descrizione del lavoro

Tapi Carpets & Floors Limited is hiring a Key Account Manager to lead and grow a portfolio of strategic B2B accounts. Hybrid work in London Bridge / Orpington with 2 days on-site and travel across the UK will be required.

You will build strong relationships, identify opportunities within each account and manage forecasts, plans and reviews. The role suits a commercially sharp, organised relationship builder with a UK driving licence.

Competenze

• Strong track record in key account management in a B2B environment, ideally flooring, construction, housing, insurance supply chain or property services.

Mansioni

• Take day-to-day ownership of a portfolio of key B2B accounts across social housing, insurance, housebuilding and build-to-rent.
• Build strong, trusted relationships at every level from operational contacts to senior decision-makers.
• Grow share of wallet by finding new opportunities within each account more properties, more regions, more products and more supply & fit.
• Make sure Tapi is considered for every flooring need within our partners' businesses, from empty homes and retrofit to communal areas.
• Create and own account plans, forecasts and pipeline, and run regular account reviews with customers.
• Monitor SLA performance and reporting, and work closely with the B2B Operations Manager to resolve issues quickly.
• Lead insurer relationships and SLA reporting for our insurance partners.
• Protect margin and keep a close eye on account profitability.
• Report on revenue from existing accounts against target, account growth, gross margin achieved and retention rate.
• Always look for ways to continuously improve for customers, colleagues and the wider Tapi business.

Conoscenze

Key account management

B2B sales

CRM tools

Forecasting

Strumenti

CRM software

Reporting tools

Descrizione del lavoro

Tapi Carpets & Floors Limited is hiring a Key Account Manager to lead and grow a portfolio of strategic B2B accounts. Hybrid work in London Bridge / Orpington with 2 days on-site and travel across the UK will be required.

You will build strong relationships, identify opportunities within each account and manage forecasts, plans and reviews. The role suits a commercially sharp, organised relationship builder with a UK driving licence.