Strategic B2B Account Manager - Tech & Connectivity

BT Local Business South Yorkshire Humber Derbyshire & Leicestershire; Rotherham; On-site; GBP 40,000 - 62,000; Full time

Job summary

BT Local Business South Yorkshire Humber Derbyshire & Leicestershire is seeking an Account Manager to manage a portfolio of business customers across the region, nurturing relationships and identifying opportunities to grow BT solutions and services. You will conduct regular client meetings, tailor connectivity proposals, and work with internal teams to deliver on commitments.

A strong customer-service mindset and knowledge of telecoms helps you stay ahead of market developments.

Qualifications

• Strong account management and relationship-building skills within a portfolio of business customers.
• Sales and negotiation skills including proposal development and closing deals in a B2B environment.
• Solid understanding of communications and connectivity solutions; ability to explain BT products clearly to clients.
• Customer service and problem-solving skills, coordinating with internal teams for timely resolution.
• Excellent verbal and written communication with clients and internal stakeholders.
• Organizational and time-management skills; proficient in planning client visits and meeting targets.

Responsibilities

• Manage and grow a portfolio of business customers across the region.
• Build strong relationships with clients and identify new opportunities for BT solutions.
• Prepare proposals and negotiate commercial terms with clients.
• Collaborate with technical and support teams to deliver solutions.
• Maintain accurate CRM records and meet sales/service targets.

Skills

Account management

Relationship building

Sales and negotiation

Telecoms knowledge

Customer service

CRM tools

Time management

B2B sales

Education

A-level or equivalent

Degree in business/marketing (advantage)

Tools

CRM systems

Job description

BT Local Business South Yorkshire Humber Derbyshire & Leicestershire is seeking an Account Manager to manage a portfolio of business customers across the region, nurturing relationships and identifying opportunities to grow BT solutions and services. You will conduct regular client meetings, tailor connectivity proposals, and work with internal teams to deliver on commitments.

A strong customer-service mindset and knowledge of telecoms helps you stay ahead of market developments.