Strategic Asset Management Software Account Manager

Interface Recruitment; Coalville; On-site; GBP 42,000 - 70,000; Full time

Benefits offered by this job

Excellent pension scheme

Share option scheme

Car allowance

Job summary

Interface Recruitment is seeking an Account Management Consultant for a software house focusing on asset management for local government and related services. The role combines client relationship management with software project delivery, system upgrades and SME consultancy.

You will support pre-sales activities, ensure optimal product configuration, and collaborate with consulting, project delivery and support teams. Occasional site visits are expected, with a company car allowance provided.

Qualifications

• Experience with large-scale software applications essential.
• Excellent communication, both written and oral, is required.
• Occasional travel to customer sites may be required.

Responsibilities

• Account Management – establish and develop key stakeholder relationships.
• Project Management – software implementations, new systems and upgrades.
• Pre-sales Activities – conduit between technical and non-technical user teams.
• Attend seminars and User Group meetings, which might require a presentation.
• Product Consultancy – develop SME status on system areas for client consultation.
• Quality Assurance – software testing prior to releases.
• Training – ensure clients obtain maximum ROI.
• Customer Support / Escalation – resolve ongoing issues to a successful conclusion.
• Documentation Production – assist in training manuals and client documentation.
• Commercial / Sales – identify mutual benefit opportunities.

Skills

Communication skills

Team collaboration

Education

Prince2

Job description

Interface Recruitment is seeking an Account Management Consultant for a software house focusing on asset management for local government and related services. The role combines client relationship management with software project delivery, system upgrades and SME consultancy.

You will support pre-sales activities, ensure optimal product configuration, and collaborate with consulting, project delivery and support teams. Occasional site visits are expected, with a company car allowance provided.