Strategic Software Account Manager – Hybrid (Local Gov)

Interface Recruitment; Coalville; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Interface Recruitment’s client in the UK seeks an Account Manager with strong relationship-building and account-management skills. The role focuses on maintaining and expanding customer relationships across local authorities and utilities in the highways sector.

The position is hybrid, requiring office and remote work with occasional travel to client sites, Leeds or Manchester, supporting configuration and consultancy on our cloud-based works and asset management platform.

Qualifications

• Analyse complex business processes to capture requirements.
• Strong written and verbal communication.
• Excellent time management and teamwork.
• Negotiation and presentation skills.
• Experience as a Key Account Manager.
• Strong listening and problem-solving abilities.
• Attention to detail and meeting deadlines.

Responsibilities

• Develop relationships with customers from user to director level and act as the main communication channel between customer and company.
• Manage customer information and roadmaps, ensuring accurate requirements and quotations.
• Lead consultancy efforts with SMEs and provide guidance on new application areas.
• Deliver presentations at conferences and seminars and support tender responses and demonstrations.

Skills

Key Account Management

Relationship Building

Negotiation

Communication Skills

Presentation Skills

Problem Solving

Tools

CRM System

Web Applications

REST Interfaces

Job description

Interface Recruitment’s client in the UK seeks an Account Manager with strong relationship-building and account-management skills. The role focuses on maintaining and expanding customer relationships across local authorities and utilities in the highways sector.

The position is hybrid, requiring office and remote work with occasional travel to client sites, Leeds or Manchester, supporting configuration and consultancy on our cloud-based works and asset management platform.