Strategic Accounts Leader - LegalTech SaaS

Legatics Limited; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday per year

Private Medical Insurance

Pension with NEST

Personal Learning & Development budget

Hybrid work in London

Job summary

Legatics Limited is seeking a commercially driven Senior Account Manager to own a portfolio of strategic law firm accounts in the UK and US. You will manage senior relationships, renewals and growth, work with Customer Success on onboarding, and lead value-based proposals.

The role requires travel, with hybrid work in London. You will own the account plan, drive adoption, deliver QBRs, and shape the team’s operating model as Legatics expands its offerings.

Qualifications

• Substantial experience in B2B SaaS account management, including renewals and expansion.
• Proven commercial acumen with renewal negotiations end to end and upsell strategy.
• Strong track record with senior stakeholders across large accounts.
• Experience selling additional products into existing customers through multi-stakeholder groups.
• Ability to learn software quickly and demo to senior stakeholders.
• Fluent in using AI tools (Claude) to drive outcomes and validate outputs.

Responsibilities

• Own and grow a portfolio of strategic accounts, driving long-term customer success and revenue growth.
• Lead renewal process end to end: timeline, pricing, negotiation and close.
• Plan and execute quarterly business reviews, with adoption inputs from Customer Success.
• Deliver platform demos to senior stakeholders and articulate ROI.
• Drive in-person visits and customer events to strengthen retention and expansion.
• Collaborate with VP, Customer and Product to align roadmap and account plans.

Skills

B2B SaaS account management

Renewals & expansion

Senior stakeholder management

Salesforce proficiency

Demo & product positioning

Travel flexibility

Tools

Salesforce

Claude

Job description

Legatics Limited is seeking a commercially driven Senior Account Manager to own a portfolio of strategic law firm accounts in the UK and US. You will manage senior relationships, renewals and growth, work with Customer Success on onboarding, and lead value-based proposals.

The role requires travel, with hybrid work in London. You will own the account plan, drive adoption, deliver QBRs, and shape the team’s operating model as Legatics expands its offerings.