Strategic Account Support Specialist

CDW Co.; Peterborough; Hybride; GBP 20 000 - 26 000; Plein temps

Résumé du poste

CDW is seeking an organized admin professional to support customer accounts under the Account Director. You will handle quotations, place orders, and manage Outlook mailboxes while collaborating with internal teams and suppliers.

Key duties include maintaining product data, handling customer queries, and contributing to reporting. A background in a commercial environment and strong communication are valued as the company embraces AI-forward workflows.

Qualifications

• PC literacy with Word, Excel, Outlook and quick data entry
• Strong analytical and problem-solving abilities
• Excellent interpersonal and communication skills
• Good time management and ability to prioritise tasks
• Experience in a commercial environment preferred

Responsabilités

• Provide day-to-day support for customer accounts under the Account Director
• Process quotations for standard and non-standard products
• Place orders via sales tools and manage related emails
• Liaise with internal departments and external vendors
• Maintain product knowledge and monitor reporting accuracy
• Assist with holidays cover and training of co-workers

Connaissances

PC literacy

Analytical skills

Communication skills

Time management

Customer focus

Outils

Navision

CRM

Description du poste

CDW is seeking an organized admin professional to support customer accounts under the Account Director. You will handle quotations, place orders, and manage Outlook mailboxes while collaborating with internal teams and suppliers.

Key duties include maintaining product data, handling customer queries, and contributing to reporting. A background in a commercial environment and strong communication are valued as the company embraces AI-forward workflows.