Strategic Account Manager - Technical Building Services

Universal Business Team; South Yorkshire; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Free onsite parking

Modern office facilities

Performance bonus

Job summary

Universal Business Team, Morley (Leeds) – an office-based Account Manager role focusing on existing customer accounts within building services. You will grow account spend, uncover opportunities, and act as the commercial partner throughout project cycles, strengthening trust and delivering value.

You’ll collaborate with technical specialists and ensure exceptional support, using a consultative, relationship-driven approach to drive renewal and expansion across assigned accounts.

Qualifications

• Proven account management experience with responsibility for customer growth.
• Consultative, solution-led sales approach.
• Strong relationship-building and stakeholder management.
• Excellent follow-up discipline and detail orientation.
• Experience using a CRM to manage opportunities.

Responsibilities

• Build and maintain relationships across an assigned portfolio.
• Develop growth strategies to increase spend and profitability.
• Identify cross-selling opportunities across products and services.
• Follow up quotations and opportunities to maximise conversions.
• Collaborate with technical colleagues to qualify opportunities needing specialist support.
• Conduct regular account reviews and maintain engagement plans.
• Manage activities, opportunities and pipeline in CRM.

Skills

Account management

Relationship building

Customer growth

Cross-selling

Job description

Universal Business Team, Morley (Leeds) – an office-based Account Manager role focusing on existing customer accounts within building services. You will grow account spend, uncover opportunities, and act as the commercial partner throughout project cycles, strengthening trust and delivering value.

You’ll collaborate with technical specialists and ensure exceptional support, using a consultative, relationship-driven approach to drive renewal and expansion across assigned accounts.