Strategic Account Manager, SVM kitchen

Amazon; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to oversee critical seller accounts that significantly contribute to business growth. In this role, you will cultivate strong relationships with top sellers, driving improvements in customer-facing inputs and achieving key category objectives. Your strategic account planning will uncover business opportunities while your analytical skills will ensure data-driven decision-making. Join a collaborative and fast-paced environment where your contributions can make a meaningful impact on both seller success and consumer experience.

Qualifications

• 2+ years of sales experience with a focus on relationship management.
• Experience analyzing data to assess performance drivers.

Responsibilities

• Manage relationships with critical seller accounts to drive growth.
• Conduct deep dive analysis and provide executive-level reporting.

Skills

Sales Experience

Data Analysis

E-commerce Experience

Cross-functional Collaboration

Job description

In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She/They will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.

Key job responsibilities
· Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
· Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
· Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
· Work with sellers to improve operational aspects of their business in providing a great consumer experience.
· Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

BASIC QUALIFICATIONS

- 2+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers

PREFERRED QUALIFICATIONS

- Experience meeting revenue targets and quotas
- Experience in e-commerce
- Experience working in a fast-paced and highly cross-functional organization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.