Strategic Account Manager, SVM kitchen

Amazon; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to oversee critical seller accounts that contribute significantly to business growth. In this role, you will build strong relationships with top sellers, drive strategic initiatives, and enhance operational efficiencies to improve customer experiences. Your analytical skills will be crucial as you conduct deep dives into business performance and present actionable insights. Join a fast-paced team where your contributions will directly impact the success of sellers and the overall category objectives. This is an exciting opportunity to thrive in a collaborative environment and make a meaningful difference.

Qualifications

• 2+ years of sales experience with a focus on data analysis.
• Experience in driving growth and managing seller relationships.

Responsibilities

• Manage seller relationships and drive growth through strategic account planning.
• Conduct business analysis and provide executive-level reporting.

Skills

Sales Experience

Data Analysis

Communication Skills

E-commerce Knowledge

Job description

In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She/They will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.

Key job responsibilities

1. Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
2. Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
3. Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
4. Work with sellers to improve operational aspects of their business in providing a great consumer experience.
5. Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

BASIC QUALIFICATIONS

- 2+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers

PREFERRED QUALIFICATIONS

- Experience meeting revenue targets and quotas
- Experience in e-commerce
- Experience working in a fast-paced and highly cross-functional organization