Strategic Account Manager — Legal Tech & Modernisation

OneAdvanced; Birmingham; Presencial; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

26 days’ holiday + bank holidays (plus

1 paid volunteering day per year

Exceptional family leave — 26 weeks’ M

Robust sick pay — up to 13 weeks full

Private medical insurance

Descripción de la vacante

OneAdvanced, based in Birmingham, seeks an experienced Account Manager to own a defined portfolio of strategic legal sector customers, driving long-term value and guiding migration to IQ Legal. You will lead the full sales cycle, build trusted advisor relationships, and collaborate across multiple teams to deliver measurable outcomes.

You will develop account plans, conduct reviews, and push software adoption while pursuing growth opportunities and maintaining a robust pipeline.

Formación

• A proven track record of managing and growing complex B2B customer portfolios, ideally within the legal sector or enterprise SaaS environment.
• Experience leading strategic customer conversations that influence technology investment and digital transformation initiatives.
• Strong commercial acumen with excellent negotiation skills and a history of consistently achieving or exceeding revenue targets.
• The ability to build credibility with senior stakeholders, including Partners, Directors and other key decision makers.
• Excellent discovery and active listening skills, enabling you to understand customer challenges and recommend solutions that deliver genuine business value.
• A strategic mindset with the ability to think beyond immediate opportunities and develop long-term account growth plans.
• Confidence to challenge constructively, navigate difficult conversations and influence stakeholders with professionalism and credibility.
• Strong problem-solving skills and the ability to bring together internal teams to deliver the right customer outcomes.
• Exceptional organisation and prioritisation skills, managing multiple customer initiatives and commercial opportunities simultaneously.
• A collaborative approach with experience working across Sales, Product, Solutions, Support and other cross-functional teams.
• Resilience, curiosity and tenacity, with the drive to create opportunities and see complex initiatives through to completion.

Responsabilidades

• Manage and develop long-term relationships across a portfolio of strategic legal sector customers.
• Act as a trusted advisor, helping customers define and execute their technology modernisation journey towards IQ Legal.
• Own the full commercial sales cycle, from opportunity identification through to negotiation and close, with a focus on strategic account growth.
• Lead regular account reviews, health checks and business planning sessions to understand customer priorities, uncover opportunities and demonstrate ongoing value.
• Drive software adoption by helping customers realise the full value of their OneAdvanced investment and introducing new capabilities that support their evolving business needs.
• Work alongside our Solutions Consultants to deliver discovery workshops and solution demonstrations aligned to customer objectives.
• Build and maintain detailed account plans that identify growth opportunities, technology roadmaps, key stakeholders and commercial milestones.
• Collaborate closely with Product, Customer Support, Solutions, Finance Operations, Marketing, Commercial and Legal teams to deliver an outstanding customer experience.
• Deliver accurate monthly, quarterly and annual sales forecasts while maintaining a healthy pipeline across your portfolio.
• Represent OneAdvanced at customer meetings, onsite visits and industry events, strengthening relationships and building long-term customer advocacy.

Conocimientos

Relationship management

Strategic account growth

Negotiation

Cross-functional collaboration

Educación

Descripción del empleo

OneAdvanced, based in Birmingham, seeks an experienced Account Manager to own a defined portfolio of strategic legal sector customers, driving long-term value and guiding migration to IQ Legal. You will lead the full sales cycle, build trusted advisor relationships, and collaborate across multiple teams to deliver measurable outcomes.

You will develop account plans, conduct reviews, and push software adoption while pursuing growth opportunities and maintaining a robust pipeline.