Strategic Account Manager — Creative Client Partnerships

PHMG Careers; Manchester; In loco; GBP 37.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

PureGym membership

Cycle to work

23 days annual leave

Birthday half day off

Parental leave

Volunteer days

Smart pension

Life insurance

Company events

Free fruit & breakfast

Sports teams

On-site barber

Car valet

Career development

PHMG Foundation

Employee Assistance Programme

Descrizione del lavoro

PHMG, a world-leading audio branding agency, seeks an Account Manager in Manchester to build lasting client relationships and drive value across a portfolio of ~350 accounts. You’ll coordinate with in-house teams to ensure projects meet timelines and objectives, while identifying upsell opportunities and nurturing long-term partnerships.

Working with creative and production teams, you’ll manage projects end-to-end, from discovery to delivery, focusing on proactive communication, data-driven

Competenze

• Relationship-driven with strong communication skills
• Experience in managing a large portfolio of accounts
• Ability to coordinate with internal teams to deliver projects

Mansioni

• Use your understanding of client objectives, PHMG’s services and the wider marketplace to deliver expert commercial and creative guidance at every stage of the client journey
• Coordinate with multiple internal teams to deliver high-quality audio and creative projects that consistently exceed expectations
• Provide a best-in-class client experience through proactive communication, organisation and problem-solving
• Build and maintain a healthy pipeline of upselling and growth opportunities across your account portfolio
• Identify ways to strengthen long-term client retention through tailored relationship management and strategic account planning
• Monitor performance metrics and account trends closely, using data and insight to forecast opportunities and mitigate risk
• Take ownership of your professional growth by actively seeking feedback, collaboration and support from colleagues and leaders across the business

Descrizione del lavoro

PHMG, a world-leading audio branding agency, seeks an Account Manager in Manchester to build lasting client relationships and drive value across a portfolio of ~350 accounts. You’ll coordinate with in-house teams to ensure projects meet timelines and objectives, while identifying upsell opportunities and nurturing long-term partnerships.

Working with creative and production teams, you’ll manage projects end-to-end, from discovery to delivery, focusing on proactive communication, data-driven