Strategic Account Manager — Creative Agency Partnerships

Engine Recruitment; Ingatestone; On-site; GBP 28,000 - 38,000; Full time

Job summary

Engine Recruitment is seeking an experienced Account Manager to act as the day-to-day link between clients and the agency, shaping briefs and nurturing relationships while bringing creative ideas to life. This role suits someone with strong agency experience who values collaborative, client-focused work.

You’ll manage portfolios, translate client challenges into clear briefs for creative and production teams, and help drive outcomes that clients are proud of.

Qualifications

• Proven experience in an agency-side account handling or client services role, ideally within a creative, branding, advertising or integrated marketing agency
• Translate briefs into clear direction for creative, strategy led, digital and production teams
• Confidence managing day-to-day client communication, status updates, timings, budgets, feedback and approvals
• Understanding of brand, campaign, content, digital, social and integrated marketing delivery
• Commercial awareness, including estimates, scopes, profitability, supplier costs and changes management

Responsibilities

• Manage day-to-day client communication, meetings, reports, updates and next actions
• Write or shape creative briefs for internal teams to deliver strong work
• Prepare estimates, track budgets, flag scope changes, and support billing
• Present work, gather feedback and help clients make confident decisions
• Spot opportunities to add value, grow accounts and support proposals
• Oversee creative campaigns, brand communications, and digital marketing projects

Skills

Agency experience

Client relationship management

Brief writing

Budget management

Job description

Engine Recruitment is seeking an experienced Account Manager to act as the day-to-day link between clients and the agency, shaping briefs and nurturing relationships while bringing creative ideas to life. This role suits someone with strong agency experience who values collaborative, client-focused work.

You’ll manage portfolios, translate client challenges into clear briefs for creative and production teams, and help drive outcomes that clients are proud of.