Strategic Brand & Digital Account Lead — Hybrid

Carbon Creative Ltd; Eccles; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Hybrid work model

Personal development budget

Company pension

Wellbeing focus

Long-term career progression

Job summary

Carbon Creative Ltd. in Manchester is seeking an Account Manager to lead client partnerships and strategic delivery across brand, design and digital projects.

You will nurture relationships, guide multidisciplinary teams, and ensure timely, high-quality outcomes while managing budgets and profitability. The role requires 3+ years in a fast-paced agency, strong communication and budgeting skills, and a proactive approach to growth.

Qualifications

• Ideally 3+ years’ experience in a small to medium fast-paced agency environment.
• Experience managing multiple varied clients and client portfolios simultaneously.
• Experience contributing to proposals, pitches, and proactive new business activity.
• Strong communication, budgeting, and relationship-building skills.

Responsibilities

• Lead client partnerships and strategic delivery across brand, design, and digital projects.
• Ensure work is delivered on time, within scope, and to quality standards.
• Own account budgets, forecasting, and profitability.
• Identify opportunities for organic growth aligned to client needs.
• Support new business activity through proposals and pitches.

Skills

Client relationship management

Strategic leadership

Budgeting

Multitasking

Proposals & pitches

Communication

Tools

Google Analytics 4

Hotjar

WordPress

Adobe

Figma

Basecamp

Google Drive

Job description

Carbon Creative Ltd. in Manchester is seeking an Account Manager to lead client partnerships and strategic delivery across brand, design and digital projects.

You will nurture relationships, guide multidisciplinary teams, and ensure timely, high-quality outcomes while managing budgets and profitability. The role requires 3+ years in a fast-paced agency, strong communication and budgeting skills, and a proactive approach to growth.