Strategic Account Manager

Dawsongroup; Milton Keynes; On-site; GBP 60,000 - 90,000; Full time

Job summary

Dawsongroup is seeking a strategic account leader to develop high-value national relationships and uncover opportunities across our services. You will coordinate cross-functional teams to deliver joined-up customer experiences across the Group.

You will build trusted relationships with senior decision-makers, identify growth opportunities, and champion cross-sales while leveraging Dynamics 365 CRM to maintain accurate customer information.

Qualifications

• Experience developing complex, high-value B2B or national customer relationships.
• Confidence engaging with senior stakeholders and building relationships across multiple locations and organisations.
• A consultative approach to account development and cross-selling, connecting customer needs with the right expertise.
• Strong communication, organisation and analytical skills; experience using CRM systems.

Responsibilities

• Take ownership of strategic relationship plans for an agreed portfolio of existing high-value national accounts, while identifying and developing new national customer relationships.
• Build trusted relationships with senior decision-makers across procurement, operations, finance and executive leadership.
• Identify opportunities to grow customer relationships across products, assets and services, including DG Connect opportunities.
• Coordinate the right specialists from across Dawsongroup, ensuring opportunities are clearly introduced, followed up and progressed by the relevant teams.

Skills

B2B relationship building

Stakeholder engagement

Consultative selling

CRM systems (Dynamics 365)

Tools

Dynamics 365

Job description

Are you an experienced Strategic Account Manager, National Account Manager or senior B2B relationship professional looking for an opportunity to make an impact across an entire business? As a Group-level Strategic Account Manager at Dawsongroup, you will develop high-value national customer relationships, uncover opportunities across our full range of services and help customers get more from working with us.

This is a national, field-based role where you will bring people and expertise together across the Group, creating a joined-up experience for our customers.

• Take ownership of strategic relationship plans for an agreed portfolio of existing high-value national accounts, while identifying and developing new national customer relationships.
• Build trusted relationships with senior decision-makers across procurement, operations, finance and executive leadership.
• Identify opportunities to grow customer relationships across our products, asset classes, services and Business Units, including relevant DG Connect opportunities.
• Coordinate the right specialists from across Dawsongroup, ensuring opportunities are clearly introduced, followed up and progressed by the relevant teams.

About You

You will be a confident relationship builder who enjoys understanding customer challenges, spotting opportunities and bringing people together to deliver solutions. You will be comfortable influencing senior stakeholders and working across different teams, even when you do not have direct authority over them.

• Experience developing complex, high-value B2B or national customer relationships, with the commercial awareness to identify opportunities for sustainable growth.
• Confidence engaging with senior stakeholders and building relationships across multiple locations, functions and organisations.
• A consultative approach to account development and cross-selling, with the ability to connect customer needs with the right expertise.
• Strong communication, organisation and analytical skills, alongside experience using CRM systems. You will help champion consistent use of Dynamics 365 and accurate customer information.

You do not need to tick every box to be considered. If you can demonstrate transferable skills, curiosity and the potential to grow, we would welcome your application.

About Us

Dawsongroup is an established asset rental business, helping customers find smarter ways to manage the assets and services they need. Thisposition gives you the opportunity to work across our Business Units, building long-term partnerships and supporting our ambition to deliver a consistent customer experience.

• Work alongside experienced commercial, operational and leadership teams across the Group.
• Help customers access a broad range of solutions, from vehicles and equipment to specialist services.
• Contribute to a collaborative approach where sharing knowledge and connecting expertise matters.
• Represent Dawsongroup professionally at customer meetings, strategic reviews and relevant industry events.

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

About Your Future

This is an opportunity to shape important national customer relationships and make a measurable contribution to the growth of Dawsongroup. You will have the support and development opportunities to build your career while helping customers see the value of working with the Group as a long-term partner.

• 24 days leave plus your birthday plus bank holidays and up to 10 days extra (time served and purchase scheme).
• 2x Life assurance scheme and long-term incentives.
• Funded training and internal progression pathways, nationally and worldwide.
• Wellbeing and mental health support, alongside seasonal gifts.
• Cycle to work schemes.

The company

Dawsongroup is a leading provider of asset rental, leasing, and management solutions across the UK, Europe, and beyond, offering a diverse portfolio from temperature control and transport to materials handling, specialist vehicles, and modular buildings. At the heart of its approach is the Smarter Asset Strategy, enabling businesses to access and optimise assets without the financial risks of ownership, supporting scalability, efficiency, and financial control.

With deep industry expertise, operational excellence, and a focus on innovation, Dawsongroup helps customers boost productivity, resilience, and sustainability to stay competitive in a changing marketplace.

"What I enjoy most about my role is the variety that each day brings and the chance to work collaboratively with such a supportive and knowledgeable team. We work well together, always willing to help one another, and it's rewarding to be part of a team that is focused on delivering great results while maintaining a positive and enjoyable working environment."

"Since joining Dawsongroup in 2008, I've progressed from Trainee Fleet Quality Controller to Area Sales Manager. The business has continually invested in my development, opening doors to new opportunities and challenges. It's a company where hard work is recognised and career progression is genuinely achievable."