Strategic Account Leader - Internal Sales & Growth

Talosats Careers; Barnstaple; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Cycle to Work scheme

Pension

Annual leave

Job summary

Smurfit Westrock in Barnstaple is seeking a Customer Relationship Manager to lead our Internal Sales team, own critical customer accounts, and drive service excellence across key relationships.

You’ll collaborate with production, logistics and commercial teams, develop trusted partnerships through regular site visits, and pursue growth opportunities while mentoring colleagues for future sales leadership roles.

Qualifications

• Experience in customer service, account management, or sales within manufacturing, packaging, FMCG, or similar industries
• Strong leadership and relationship-building skills
• Commercial awareness and a proactive, results-driven approach
• Excellent communication, organisation, and problem-solving abilities

Responsibilities

• Lead the Internal Sales team and own strategic customer accounts.
• Build long-term customer partnerships and drive CX improvements.
• Collaborate with production, logistics, and commercial teams.
• Identify opportunities for business growth through site visits and engagement.
• Act as a trusted partner and ambassador for the business.

Skills

Customer relationships

Account management

Sales leadership

Commercial awareness

Leadership

Communication

Job description

Smurfit Westrock in Barnstaple is seeking a Customer Relationship Manager to lead our Internal Sales team, own critical customer accounts, and drive service excellence across key relationships.

You’ll collaborate with production, logistics and commercial teams, develop trusted partnerships through regular site visits, and pursue growth opportunities while mentoring colleagues for future sales leadership roles.