Strategic Account Lead, LATAM — Data Solutions

Talent Octopusventures; City Of London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Country-specific benefits

Job summary

ICIS is seeking an Account Manager Latin America to manage and grow strategic customer accounts across the region, partnering with customers to understand priorities, strengthen relationships, and expand the value from ICIS solutions.

The role combines account management, business development, and customer engagement to drive retention, satisfaction, and revenue growth. Requires travel and CRM proficiency.

Qualifications

• 5+ years of experience in account management, customer retention, and revenue growth within a B2B sales environment.
• Fluent English written and spoken.

Responsibilities

• Build and maintain long-term relationships with clients through regular communication, business reviews, and strategic meetings.
• Cultivate customer connections by building compelling, lasting relationships with key decision-makers, fostering trust and loyalty.
• Proactively understand customer objectives and challenges to deliver ongoing value through a consultative approach.
• Enhance engagement through phone, email, social media, video conferences, onsite meetings, and monthly client travel.
• Identify, develop, and close new sales opportunities within assigned accounts.

Skills

Account management

Customer retention

Revenue growth

CRM Salesforce

English fluency

Travel readiness

Communication

Consultative selling

Tools

Salesforce

Job description

ICIS is seeking an Account Manager Latin America to manage and grow strategic customer accounts across the region, partnering with customers to understand priorities, strengthen relationships, and expand the value from ICIS solutions.

The role combines account management, business development, and customer engagement to drive retention, satisfaction, and revenue growth. Requires travel and CRM proficiency.