Strategic Account Executive – Existing Clients

Nettitude Group; Park Central; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Flexible working

Job summary

LRQA is seeking an Account Executive to join our Birmingham sales team, responsible for retaining, developing and growing a portfolio of Assessment clients. You will become the trusted commercial contact and drive revenue growth across existing accounts.

Reporting to the Sales Team Manager, you will build account plans, conduct regular reviews, manage renewals and collaborate with Service Delivery, Customer Success and Marketing to maximise client value and ensure an outstanding customer

Qualifications

• Proven experience in account management, customer success or sales within a B2B environment.
• Strong relationship-building and stakeholder management skills.
• Experience managing customer portfolios and delivering revenue growth.
• Ability to identify and develop cross-sell and upsell opportunities.
• Excellent communication, negotiation and presentation skills.
• Strong planning, forecasting and pipeline management capability.
• Experience using CRM systems and sales management tools.

Responsibilities

• Manage a portfolio of existing Assessment clients.
• Achieve annual retention, renewal and growth targets.
• Develop account plans for strategic customers.
• Conduct regular business reviews and customer engagement activities.
• Identify and convert cross-sell and upsell opportunities.
• Manage customer renewals and contract negotiations.
• Maintain accurate pipeline forecasting and CRM records.
• Work collaboratively with operational teams to ensure excellent service delivery.
• Proactively manage customer risks and retention activities.
• Build executive-level relationships within key accounts.

Skills

Account management

Relationship building

Sales in B2B

Forecasting

CRM proficiency

Negotiation

Tools

CRM systems

Job description

LRQA is seeking an Account Executive to join our Birmingham sales team, responsible for retaining, developing and growing a portfolio of Assessment clients. You will become the trusted commercial contact and drive revenue growth across existing accounts.

Reporting to the Sales Team Manager, you will build account plans, conduct regular reviews, manage renewals and collaborate with Service Delivery, Customer Success and Marketing to maximise client value and ensure an outstanding customer