Stores Support Coordinator

Orange Recruitment; Trowbridge; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free on-site parking

Birthday day off

Pension scheme

Life Insurance

Job summary

AlertSystems is recruiting an organised administrator to support the Stores team on-site in Trowbridge. You will coordinate information between our nationwide service engineers, managers and internal departments, maintaining CRM records and processing stock requests.

Key duties include sourcing items, handling quotations, stock takes, and arranging hire/return of access equipment. Strong MS Office, CRM skills and proactive communication are essential.

Qualifications

• Good MS Office skills (Outlook, Word, Excel).
• Strong organisational and multitasking skills.
• Excellent written and verbal communication skills.
• Willingness to learn and confidently use CRM and business systems.
• Ability to work proactively using your own initiative.

Responsibilities

• Manage stock requests from field-based service engineers and managers.
• Source bespoke and non-stock items, obtain quotations, and place orders with approved suppliers following authorisation.
• Investigate, identify and resolve supplier issues, discrepancies and delivery queries.
• Process stock fulfilment requests and equipment returns in line with engineer and operational requirements.
• Maintain accurate stock records including V-Cupboards, using commercial CRM systems.
• Identify, reserve and allocate stocked items.
• Prepare parcels for daily courier collections.
• Arrange the hire and off hire of cherry pickers and other access equipment for customer sites.
• Carry out regular stock takes.
• Assist with organising the Storeroom and outside storage containers, maintaining a safe clean and orderly environment.
• Undertake some manual handling duties where required in accordance with health and safety procedures.

Skills

Outlook

Excel

Word

Organisational skills

Communication

CRM systems

Initiative

Tools

CRM systems

Job description

Location: Trowbridge, Wiltshire – fully site-based

Hours: 37.5 hours per week, Monday – Friday

Start Date: Negotiable

Annual Salary: £25,837.50

About the role

An opportunity has arisen for a highly organised and motivated administrator to support our Stores team. In addition to undertaking administrative tasks, you will coordinate information between our nationwide team of service engineers, managers, and internal departments. You will also maintain accurate CRM records and ensure key activities are completed accurately, efficiently and on time.

About AlertSystems

AlertSystems is a successful, growing UK business providing innovative electronic security, fire and monitoring solutions to organisations nationwide. We combine technical expertise, leading technology and a strong customer focus to help protect people, premises and assets.

Key Responsibilities

• Manage stock requests from field-based service engineers and managers.
• Source bespoke and non-stock items, obtain quotations, and place orders with approved suppliers following authorisation.
• Investigate, identify and resolve supplier issues, discrepancies and delivery queries.
• Process stock fulfilment requests and equipment returns in line with engineer and operational requirements.
• Maintain accurate stock records including V-Cupboards, using commercial CRM systems.
• Identify, reserve and allocate stocked items.
• Prepare parcels for daily courier collections.
• Arrange the hire and off hire of cherry pickers and other access equipment for customer sites.
• Carry out regular stock takes.
• Assist with organising the Storeroom and outside storage containers, maintaining a safe clean and orderly environment.
• Undertake some manual handling duties where required in accordance with health and safety procedures.

About You

• Good Microsoft Office skills, particularly Outlook, Word and Excel.
• Strong organisational and multitasking skills.
• Excellent written and verbal communication skills.
• Willingness to learn and confidently use CRM and business systems.
• Ability to work proactively using your own initiative.

What We Offer

• A permanent, full time role.
• 22 days annual holiday, increasing with length of service, plus Bank Holidays.
• Additional day off for your birthday.
• Group pension contributions.
• Group Life Insurance.
• Free on-site parking.
• Employee Benefits Programmes.

Working hours: Monday-Thursday 08:30-17:00 and Friday 08:30-16:30.