Stores Assistant

Hayley Group; Knowsley; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Life assurance cover

Healthcare schemes

Pension scheme

Wellness programmes

Uniform and PPE provided

Training through Hayley Academy

23 days annual leave

Job summary

Hayley Dexis in Kirkby Thore, Cumbria, is recruiting a Stores Assistant to join our team on a permanent basis. The role is hands-on and varied, with 24–40 hours per week and duties spanning stock control, customer service, purchasing support, and continuous improvement projects.

You’ll work with a friendly team, receive training through the Hayley Academy, and enjoy benefits including life cover, pension, healthcare schemes, and 23 days’ annual leave plus holidays.

Qualifications

• Previous experience in a stores, warehouse, stock control, or customer service environment.
• Strong organisational skills and attention to detail.
• Confident communicating with customers and colleagues at all levels.
• Comfortable using computer systems for order processing and stock management.
• A proactive approach and willingness to support the team wherever needed.
• Ability to prioritise workload in a fast-paced environment.

Responsibilities

• Processing customer orders accurately and efficiently
• Receiving deliveries, checking goods, and booking stock into the system
• Managing stock levels and supporting effective inventory control
• Assisting with stock takes and maintaining accurate stock records
• Supporting stock reduction and continuous improvement projects
• Identifying obsolete or slow-moving stock and helping to reduce excess inventory
• Preparing and sending quotations to the customer
• Providing excellent customer service, both over the phone and at the trade counter
• Supporting the wider team with day‑to‑day stores and administration activities

Skills

Stock control

Customer service

Organisational skills

Communication

IT literacy

Team player

Job description

Job Type: Permanent

Location: Kirkby Thore, Cumbria

Hours: 24 hours per week minimum, up to a maximum of 40

Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1,400people doing things the “Hayley Way” play a vital role in our ongoing success.

We’re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.

We’re excited to offer a brilliant opportunity for an enthusiastic Stores Assistant with strong customer service skills to be based at our customer site in Kirkby Thore.

About the Stores Assistant role:

This is a varied, hands‑on role where no two days are the same. You'll play a key part in ensuring our stores operation runs smoothly, supporting stock management, customer service, purchasing activities, and continuous improvement projects. We're looking for someone who enjoys being part of a team and isn't afraid to roll up their sleeves. Everyone mucks in here, so a positive, flexible attitude is essential.

There is flexibility with the hours for this role. We can offer a minimum of 24 hours per week up to a maximum of 40, depending on what you’re looking for.

Key Responsibilities include:

• Processing customer orders accurately and efficiently
• Receiving deliveries, checking goods, and booking stock into the system
• Managing stock levels and supporting effective inventory control
• Assisting with stock takes and maintaining accurate stock records
• Supporting stock reduction and continuous improvement projects
• Identifying obsolete or slow-moving stock and helping to reduce excess inventory
• Preparing and sending quotations to the customer
• Providing excellent customer service, both over the phone and at the trade counter
• Supporting the wider team with day‑to‑day stores and administration activities

What we’re looking for in our Stores Assistant:

• Previous experience in a stores, warehouse, stock control, or customer service environment
• Strong organisational skills and attention to detail
• Confident communicating with customers and colleagues at all levels
• Comfortable using computer systems for order processing and stock management
• A proactive approach and willingness to support the team wherever needed
• Ability to prioritise workload in a fast‑paced environment

What you’ll get in return:

• From 23 days annual leave, plus public/bank holidays (based on a 40 hour week)
• Life assurance cover (x2 salary)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmes
• Uniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

1. Initial screening
2. Microsoft Teams interview with our Talent Acquisition Advisor
3. Face to face interview either in‑person or Microsoft Teams
4. Decision outcome

We’ll close this role on 11th October, but may do so earlier if we receive strong interest so don’t miss out.

A final note...

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at [e-mail]