Store Team Manager — Lead, Develop & Delight Customers

Tesco; Evesham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Holiday 20 days + personal day

Flexible working

Clubcard discount

Wellbeing services

Life cover

Pension with employer contributions

Shares scheme

Cycle-to-work

Uniform provided

Job summary

Tesco is seeking a proactive Team Manager to lead in-store operations, ensure excellent customer service, and develop a high-performing team. You will manage shifts, coach colleagues, and drive sales while maintaining store standards and safety.

Enjoy flexible working and a competitive benefits package designed to support your work-life balance. Join a company committed to serving customers, communities and the planet with pride.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer-first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.
• Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
• Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root-cause issues with sustainable, long-term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

People leadership

Team development

Customer service

Communication

Decision making

Competitive awareness

Job description

Tesco is seeking a proactive Team Manager to lead in-store operations, ensure excellent customer service, and develop a high-performing team. You will manage shifts, coach colleagues, and drive sales while maintaining store standards and safety.

Enjoy flexible working and a competitive benefits package designed to support your work-life balance. Join a company committed to serving customers, communities and the planet with pride.