Store Team Manager — Lead a HighPerforming Customer Team

Tesco; Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holiday 20 days rising to 22

Flexible working

Colleague Clubcard discount 10% (15% /

Wellbeing services

Life cover

Pension with matching up to 7.5%

Discounts and shares

Cycle to work

Uniform provided

Job summary

Tesco is seeking a Team Manager to lead a store-based team, ensuring exceptional customer service and smooth daily operations. You will manage shifts, coach colleagues, and drive sales while maintaining high standards of quality and store presentation.

You will experience a fast-paced retail environment with opportunities to develop leadership and product knowledge. A focus on teamwork, flexibility, and customer care will be essential to success.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills to share knowledge and collaborate effectively.
• Welcoming, customer-first approach with strong relationships.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Recruit, train, and develop colleagues to build a capable, high-performing team.
• Coach the team to be knowledgeable about products and ensure great range, quality and service.
• Lead trade activity using insight to grow sales and maximise profit.
• Deliver the Store Change Plan by optimising resources and hours for customer benefit.
• Identify and resolve root causes with sustainable solutions.
• Prioritise colleague safety and ensure legal trading by coaching security tools.
• Seek opportunities to better serve customers and communities.

Skills

Team leadership

Communication

Customer focus

Decision making

Resilience

Change management

Job description

Tesco is seeking a Team Manager to lead a store-based team, ensuring exceptional customer service and smooth daily operations. You will manage shifts, coach colleagues, and drive sales while maintaining high standards of quality and store presentation.

You will experience a fast-paced retail environment with opportunities to develop leadership and product knowledge. A focus on teamwork, flexibility, and customer care will be essential to success.