Store Team Manager: Lead, Develop & Delight Customers

Tesco UK; Nottingham; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Tesco UK in the United Kingdom is seeking a Store Manager to lead a team and deliver a great customer experience in-store. You will recruit, train, and develop colleagues to build a capable, high-performing team, while coaching staff to stay knowledgeable about products and providing excellent service.

The role emphasizes strong leadership, safety compliance, and driving sales with smart store planning and initiative to benefit customers and the community.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills and ability to collaborate to deliver strong results.
• Customer-first approach and strong relationship-building with colleagues and customers.
• Ability to coach the team to use safety tools and stay compliant.
• Resilience and good judgment to support both customers and colleagues.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root-cause issues with sustainable, long-term solutions.
• Prioritising colleague safety and ensuring the store trades legally by coaching the team to use safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco UK in the United Kingdom is seeking a Store Manager to lead a team and deliver a great customer experience in-store. You will recruit, train, and develop colleagues to build a capable, high-performing team, while coaching staff to stay knowledgeable about products and providing excellent service.

The role emphasizes strong leadership, safety compliance, and driving sales with smart store planning and initiative to benefit customers and the community.