Store Team Manager — Grow People, Delight Customers

Tesco Retail; Manchester; On-site; GBP 30,000 - 42,000; Full time

Job summary

Tesco Manchester is seeking an experienced Team Manager to lead a busy in-store team, ensuring excellent customer service and smooth daily operations.

You will recruit, train, and coach colleagues, plan shifts, drive sales, and deliver the Store Change Plan while prioritising safety and legal compliance.

Join a diverse, inclusive team and help us serve customers and communities while supporting personal development.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication and collaboration across teams.
• Welcoming, customer-first approach.
• Resilience and sound judgement in decision making.
• Ability to manage shift patterns and store operations.

Responsibilities

• Lead and develop a high-performing in-store team to deliver great customer experience.
• Recruit, train and coach colleagues to build capability.
• Coach the team to ensure products, range, and service are strong.
• Lead trade activity to grow sales and maximise profit.
• Develop knowledge to deliver the Store Change Plan and optimise resources.
• Identify root-cause issues and implement long-term solutions.
• Prioritise colleague safety and ensure legal trading by using safety tools.
• Engage with customers and communities to improve day-to-day store experience.

Skills

People leadership

Communication skills

Customer focus

Decision making

Team development

Store operations knowledge

Job description

Tesco Manchester is seeking an experienced Team Manager to lead a busy in-store team, ensuring excellent customer service and smooth daily operations.

You will recruit, train, and coach colleagues, plan shifts, drive sales, and deliver the Store Change Plan while prioritising safety and legal compliance.

Join a diverse, inclusive team and help us serve customers and communities while supporting personal development.