Store Team Leader - Sales & Guest Experience

Sportswift Ltd; Doncaster; On-site; GBP 21,000 - 28,000; Full time

Job summary

Sportswift Ltd in Doncaster is seeking a friendly Team Leader to energise the store, support the Store Manager, and ensure every customer leaves with what they came in for and a smile.

You'll lead by example, drive great service, and bring the Card Factory Way to life, while helping others grow and keeping communication open to foster a positive, inclusive team culture and strong store performance.

Qualifications

• Good leadership skills people want to follow - positive, proactive, and full of energy.
• You're curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone's voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You're fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.

Responsibilities

• You'll play a key role in the day-to-day running of the store - creating great customer experiences and driving commercial success.
• You'll lead by example, showing what great service looks like and bringing the Card Factory Way to life.
• Along the way, you'll help others grow while continuing to build your own skills.
• With your energy and commercial know-how, you'll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
• And by keeping an eye on the numbers, you'll help make sure everything's running smoothly, and the team is thriving.

Skills

Leadership

Curiosity

Inclusion

Proactivity

Fairness

People development

Job description

Sportswift Ltd in Doncaster is seeking a friendly Team Leader to energise the store, support the Store Manager, and ensure every customer leaves with what they came in for and a smile.

You'll lead by example, drive great service, and bring the Card Factory Way to life, while helping others grow and keeping communication open to foster a positive, inclusive team culture and strong store performance.