Team Leader: Elevate Customer Experience & Team Spirit

Sportswift Ltd; Wakefield; On-site; GBP 22,000 - 26,000; Full time

Job summary

Sportswift Ltd is seeking a friendly Team Leader to energise our Wakefield store. You will support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came for plus a smile. You’ll drive store initiatives and maintain a positive, inclusive vibe while watching performance indicators to keep things running smoothly.

You’ll lead by example, coach others, and manage day-to-day operations to deliver great service and commercial success.

Qualifications

• Strong leadership to motivate and develop the team.
• Natural curiosity with a drive to understand the bigger picture.
• Ability to listen, value every voice, and foster belonging.

Responsibilities

• Oversee day-to-day store operations and customer experience.
• Lead by example to deliver great service and commercial results.
• Support Store Manager and keep the team energized and motivated.

Skills

Leadership

Energy & positivity

Customer focus

Curiosity & learning

Inclusivity & belonging

Adaptability

Job description

Sportswift Ltd is seeking a friendly Team Leader to energise our Wakefield store. You will support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came for plus a smile. You’ll drive store initiatives and maintain a positive, inclusive vibe while watching performance indicators to keep things running smoothly.

You’ll lead by example, coach others, and manage day-to-day operations to deliver great service and commercial success.