Store Team Leader (Retail) - Lead & Inspire

Henderson Group; Templepatrick; Remote; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Employee assistance programme

Staff discount

Job summary

Henderson Group in Templepatrick is seeking a Team Leader to help guide the store team and deliver an exceptional customer experience. You will report to the Assistant Manager and/or Store Manager and lead by example, ensuring policies and standards are followed both on and off the shop floor.

The role involves working 42.5 hours per week across 5/7 days (6am–12 Midnight), with potential Post Office duties and a focus on community initiatives. Competitive hourly pay and benefits on offer.

Qualifications

• Must be aged 18 years or over with prior store retail experience.
• At least 6 months in a supervisory role leading a team in a customer-focused environment.
• Able to listen, interact and communicate with customers and team members.
• Target driven to meet business plans and priorities.
• Inspire others to perform at their best for customers.

Responsibilities

• Lead the store team alongside Assistant/Store Manager to follow policies and practices.
• Take responsibility for store operations in the absence of other leaders (keyholder).
• Train and manage workload while being hands-on on shop floor.
• Promote store priorities and community initiatives.
• Cover the Post Office role when required.

Skills

Retail supervision

Customer service

Communication

Job description

Henderson Group in Templepatrick is seeking a Team Leader to help guide the store team and deliver an exceptional customer experience. You will report to the Assistant Manager and/or Store Manager and lead by example, ensuring policies and standards are followed both on and off the shop floor.

The role involves working 42.5 hours per week across 5/7 days (6am–12 Midnight), with potential Post Office duties and a focus on community initiatives. Competitive hourly pay and benefits on offer.