Part-Time Store Leader: Post Office & Retail

Co-op Group; Sandhurst; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

30% colleague discount in store

Full training and career development

Flexible access to pay as you earn it

Up to 10% pension contributions

36 days holiday pro-rata

Job summary

Co-op Group in the United Kingdom is seeking a Customer Team Leader to manage a small team in a busy Co-op store, possibly handling post office operations and home delivery support. The role involves varied shifts from early mornings to late evenings, with at least one weekend shift, and it includes essential community-facing duties.

You will lead daily operations, motivate staff, and ensure excellent service while contributing to merchandising, stock accuracy, and community engagement.

Qualifications

• Experience in retail or customer service preferred.
• Able to work flexible shifts including weekends.
• 18+ age required to authorise age-related sales.

Responsibilities

• Own the day-to-day running of the store on your shift and lead the team.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on shop floor and tills, including post office counter duties.
• Support store performance through merchandising, stock accuracy and HR processes.
• Champion Co-op membership and community engagement.

Skills

People leadership

Retail / customer service experience

Communication skills

Flexibility

Job description

Co-op Group in the United Kingdom is seeking a Customer Team Leader to manage a small team in a busy Co-op store, possibly handling post office operations and home delivery support. The role involves varied shifts from early mornings to late evenings, with at least one weekend shift, and it includes essential community-facing duties.

You will lead daily operations, motivate staff, and ensure excellent service while contributing to merchandising, stock accuracy, and community engagement.