Store Team Leader & Perfume Coaching Champion

The Perfume Shop; Dundee; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Pension

Health benefits

Wagestream

Training & development

Holiday entitlement (30 days pro rata)

Christmas bonus / commission

Job summary

The Perfume Shop in the United Kingdom is seeking a Team Leader to support the Store Manager in daily operations and to lead a diverse team in delivering excellent customer service. You will be responsible for coaching staff, delivering against targets, and maintaining smooth store procedures.

Contracted Hours: 20 per week. Permanent contract. Pay rate £14.49 per hour. You will also benefit from bonuses, staff discounts and ongoing training opportunities.

Qualifications

• Experience coaching and mentoring staff.
• Proven ability to motivate a team to meet targets.
• Strong customer service focus and ability to build relationships.

Responsibilities

• Coach and mentor staff to set them up for success.
• Motivate the team to achieve store targets with incentives.
• Support the Store Manager with rosters, payroll budgets and stock loss prevention.
• In the Store Manager's absence, keep operations running smoothly.
• Act as key holder, opening and closing the store on schedule.
• Lead by example and ensure exceptional customer service.

Skills

Coaching & mentoring

Team leadership

Customer service

Roster planning

Retail operations

Job description

The Perfume Shop in the United Kingdom is seeking a Team Leader to support the Store Manager in daily operations and to lead a diverse team in delivering excellent customer service. You will be responsible for coaching staff, delivering against targets, and maintaining smooth store procedures.

Contracted Hours: 20 per week. Permanent contract. Pay rate £14.49 per hour. You will also benefit from bonuses, staff discounts and ongoing training opportunities.