Team Leader - Coach, Motivate & Drive Store Performance

The Perfume Shop; Swindon; Sur place; GBP 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

30 days holiday

Perfume discount (VIP)

Partner discounts

Pension & health

Résumé du poste

The Perfume Shop is seeking a Team Leader to support the Store Manager in daily operations. You will lead a diverse team, coach staff, and ensure customer satisfaction in a fast-paced environment.

Contracted Hours: 22.5 per week, permanent position, pay rate £14.49 per hour. You will manage rosters, payroll budgets, stock loss prevention, and store procedures while opening and closing the store as a key holder.

Qualifications

• Experience coaching and mentoring staff.
• Ability to motivate teams to meet and exceed targets.
• Strong customer service orientation and communication skills.

Responsabilités

• Coach and mentor staff to set up for success.
• Motivate the team to achieve and exceed store and team targets.
• Support the Store Manager with rosters, payroll budgets, stock loss prevention, and store procedures.
• In the absence of the Store Manager, step in to keep operations running smoothly.
• Lead by example as a key holder responsible for opening and closing the store.
• Deliver exceptional customer service and ensure the team does the same.

Connaissances

Coaching

Team leadership

Customer service

Roster management

Payroll budgeting

Stock control

Description du poste

The Perfume Shop is seeking a Team Leader to support the Store Manager in daily operations. You will lead a diverse team, coach staff, and ensure customer satisfaction in a fast-paced environment.

Contracted Hours: 22.5 per week, permanent position, pay rate £14.49 per hour. You will manage rosters, payroll budgets, stock loss prevention, and store procedures while opening and closing the store as a key holder.